Terms & Conditions

Terms & Conditions
The below policies and procedures apply to all purchases made on skenrichment.com. All policies are mandatory for all programs, except that you may elect to opt out of the photo waiver by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..

1. Club Policies


A. Refunds
We think that your child will love our clubs. If for whatever reason she/he doesn't want to continue in the club, we'll process a refund for the remaining days, minus a $20 administrative fee. No refunds will given after 50% of the classes have been completed.

B. Weather Cancellations
Silver Knights will always make up the first missed club meeting due to inclement weather. If there are multiple meetings missed due to weather we may not be able to make them all up. If this happens, you will not be entitled to a refund.

C. Late Registration
If a student signs up after a club has started, Silver Knights will pro-rate the tuition cost and add an administrative fee of $15.

D. Late Pick-up
It is expected that parents will pick children up promptly when a club ends. If a parent is more than fifteen minutes late to pick up their child from a club, they will be billed as follows:
15-30 minutes late: $20
31-45 minutes late: $35
46-60 minutes late: $50
60+ minutes late: $75
If you signed up with a credit card on skenrichment.com, we will automatically charge your credit card. If you didn’t, we will send you an invoice which you’ll need to pay before the next club meeting in order for your child to continue. When you register, please make sure that one or both of the phone numbers you leave are cell phone numbers that you'll be able to answer during and after the club meeting time.

2. Electronic Communications
You agree that we may correspond or transmit documentation with you concerning your child’s participation in a club or other financial or administrative matters by email or other electronic means, unless you expressly request otherwise in writing by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.. Silver Knights endeavors to use an industry standard firewall containing virus protection and to take other commercially reasonable precautions to prevent unauthorized access by third parties outside of our company to electronically communicated and stored information. You understand that we cannot, however, guarantee that the information will be free from unauthorized access by third parties or that transmissions will be delivered or received in a timely manner, if at all, reliably, securely, error free, virus free or free from interception.

Do not send an email from an address where you do not want a reply to be sent. We assume that, if we receive an email communication from you, it is safe to send a reply message back to that address.

3. Privacy Policy

“Personal Information” is information that can be used to identify, contact, or locate you, such as your name, address, email address, and telephone numbers, as well as technical information, such as a device identification number, an IP address, or other online identifier. We collect Personal Information directly from you, for example, when you create an account, contact us with inquiries and comments, or complete or submit forms through our website.

We may use your Personal Information to register you, administer your account, and provide you the services that you sign up for.

We may share your Personal Information internally or with our vendors and business partners, in connection with providing you the services you request. We will disclose your Personal information when we think it is necessary to investigate or prevent actual or expected fraud or criminal activity or if required by law. We do not market, sell or share your Personal Information with third parties for any other purpose.

We may use your Personal Information to communicate with you concerning programs for which you have registered as well as other Silver Knights’ offerings.

4. Tournament Policies

A. Cancellation Policy
If for any reason your child is unable to participate in a tournament, please email This email address is being protected from spambots. You need JavaScript enabled to view it. by noon the Tuesday before the tournament, and we can either process a refund minus a $5 administrative fee or provide a credit on your account for a future tournament.
From Tuesday until one hour before the tournament starts, we can credit the registration for a future tournament.
One hour before the tournament starts, we will no longer provide a credit or a refund of any kind.

B. Weather Cancellations
On rare occasions we may cancel a tournament, generally due to weather. If this happens, we will try to reschedule the tournament to the subsequent weekend. If your family is unable to attend the rescheduled tournament or if we are unable to reschedule, we will offer all participants their choice of a full refund or a credit for a future tournament.

C. Supervision
Silver Knights supervises children while they are inside the playing hall and actively playing a tournament game. The child's parent or guardian is responsible for supervising him/her at all other times, including prior to the first round, after the last round, in between games, and if the child uses the restroom during a tournament game.

5. Photo Waiver
Silver Knights occasionally photographs and/or films children during programs for the sole purposes of in-house training and company brochures/flyers/online media. Silver Knights takes this responsibility seriously and will not use the name of a child in its brochures or advertising and training materials. Your child’s safety is our primary concern.

I hereby grant permission to Silver Knights to use photograph(s) or video(s) of my child in its company publications without further consideration. I agree that Silver Knights shall be the sole and exclusive copyright owners of such photographs or videos. I acknowledge that Silver Knights has the right to crop or treat the photograph(s) or video(s) at its discretion. I also acknowledge that Silver Knights may choose not to use my child’s photograph(s), but may do so at its own discretion at any time in the future.

I hereby release and waive any demand, action, claim or other form of compensation arising in any way out of a right of privacy, publicity, notoriety, or any other right relating to this grant of permission, including out of the use by Silver Knights of my child’s likeness or appearance.

To opt out of the photo waiver, please email This email address is being protected from spambots. You need JavaScript enabled to view it..

 

Updated on 8/7/19 at 8:41pm.